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Legal

Terms & Conditions

The agreement between you and Flex4ex when you use our evaluations, simulated funded accounts and website.

Last updated: 13 September 2026

01Acceptance of terms

These Terms & Conditions (the “Terms”) form a binding agreement between you and Flex4ex (“we”, “us”, “our”). They apply to our website, client dashboard, evaluation programmes, simulated funded accounts and any related services (together, the “Services”).

By creating an account, purchasing an evaluation or otherwise using the Services you confirm that you have read, understood and agree to these Terms, our Privacy Policy, our Refund Policy and our Trading Rules. If you do not agree, you must not use the Services.

02Nature of the services

Flex4ex provides trader evaluation and education services. All accounts are demo accounts with virtual funds and all trading takes place in a simulated environment. No real capital is ever placed on the markets on your behalf.

  • We are not a broker, bank, investment adviser or asset manager, and we do not accept deposits.
  • Nothing on our website or in our Services is investment advice or a recommendation to trade.
  • Performance rewards are discretionary payments made from company revenue based on results achieved on simulated accounts. They are not the proceeds of live trading and do not represent an employment or investment relationship.

03Eligibility

To use the Services you must:

  • be at least 18 years old, or the age of majority where you live if higher;
  • have full legal capacity to enter into this agreement;
  • not be resident in, or a citizen of, a country subject to international sanctions or a jurisdiction where the use of our Services would be unlawful;
  • provide accurate, complete and current information when registering and when verifying your identity.

It is your responsibility to make sure your use of the Services complies with the laws that apply to you. We may refuse or discontinue service in any jurisdiction at our discretion.

04Your account

You may hold one client profile. Your profile and every trading account issued to it are personal to you and may not be shared, sold, transferred or operated by anyone else, including account managers, signal providers or other traders.

You are responsible for keeping your login credentials secure and for all activity carried out under your profile. Tell us immediately at support@flex4ex.com if you suspect unauthorised access.

05Evaluations, fees and payment

Evaluation fees are shown on our Pricing page and at checkout. Fees are one-off payments for access to a simulated account of the selected size and type; they are not deposits and are not invested or traded.

  • Prices are in US dollars unless stated otherwise and may include promotional discounts for a limited time.
  • Your account credentials are issued once payment has been confirmed.
  • You are responsible for any bank, card or currency conversion charges applied by your payment provider.
  • Where a plan includes a fee refund, the evaluation fee is returned together with your first approved performance reward.

Refunds and cancellations are handled under our Refund Policy.

06Trading rules and account breaches

Every account is subject to the Trading Rules for its plan, including profit targets, daily and overall drawdown limits and prohibited trading practices. Those rules form part of these Terms.

If an account breaches a hard rule it is closed automatically and cannot be reinstated. If we find that you have used a prohibited strategy, we may close the affected accounts, cancel any pending or future rewards and, in serious cases, terminate your profile.

07Performance rewards and payouts

Once you hold a simulated funded account you may request a performance reward according to your plan’s payout schedule. Before your first payout you must complete identity verification (KYC) and accept the funded trader agreement.

  • Rewards are calculated as your plan’s profit split applied to the closed simulated profit on the account.
  • Approved requests are normally processed within 48 hours.
  • We may review trading activity before approving a reward and may withhold rewards connected with a breach of these Terms or the Trading Rules.
  • You are solely responsible for any taxes due on rewards you receive.

08Intellectual property

All content on our website and dashboard, including text, graphics, logos, software and data, is owned by or licensed to Flex4ex and is protected by intellectual property laws. You may use it only for your personal, non-commercial use of the Services. You must not copy, scrape, reverse engineer or redistribute any part of it without our written permission.

09Risk disclosure

Trading financial markets carries a high level of risk. Leveraged products such as CFDs and forex can result in losses that exceed your expectations and may not be suitable for everyone. Past performance, real or simulated, is not a reliable indicator of future results.

Results achieved in our simulated environment may differ from results you would achieve in live markets because of factors such as liquidity, slippage and execution speed.

10Limitation of liability

The Services are provided “as is” and “as available”. We do not guarantee that the platforms, price feeds or website will be uninterrupted or error-free.

To the fullest extent permitted by law, Flex4ex is not liable for any indirect, incidental or consequential loss, loss of profit or loss of opportunity. Our total liability to you for any claim relating to the Services is limited to the fees you paid us in the three months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

11Suspension and termination

You may close your profile at any time by contacting support. We may suspend or terminate your access, close accounts and cancel rewards if you breach these Terms, provide false information, engage in fraud or abusive behaviour, or if we are required to do so by law. Sections that by their nature should survive termination, including intellectual property, liability and governing law, will continue to apply.

12Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they were last changed. Material changes will be announced by email or in your dashboard. Changes do not affect accounts already purchased unless you agree otherwise, and continuing to use the Services after the effective date means you accept the updated Terms.

13Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which Flex4ex is registered. Before starting any formal proceedings, you agree to contact us at support@flex4ex.com so we can try to resolve the matter informally within 30 days.

Questions about this policy?

Email support@flex4ex.com and our support team will get back to you.

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Risk disclaimer

All information provided on this site is intended solely for educational purposes related to trading on financial markets and does not serve in any way as a specific investment recommendation, business recommendation, investment opportunity analysis or similar general recommendation regarding the trading of investment instruments.

Flex4ex only provides services of simulated trading and educational tools for traders. All accounts provided to customers are demo accounts with virtual funds, and all trading takes place in a simulated environment. Flex4ex is not a broker, does not accept deposits and does not offer investment services. Performance rewards are paid from company revenue based on results achieved on simulated accounts and are not the proceeds of live trading.

Trading in financial markets is a high-risk activity and it is advised not to risk more than one can afford to lose. Leveraged products such as CFDs and forex carry a high level of risk and may not be suitable for all investors. Past performance, whether real or simulated, is not indicative of future results.

Our services are not available to residents of jurisdictions where their use would be contrary to local law or regulation, including countries subject to international sanctions. It is your responsibility to ensure compliance with the laws applicable where you live. By using this site you accept our Terms & Conditions, Privacy Policy and Risk Disclosure.